Cleaning benchmark
global banking group · United States · 2024
A 20% cleaning cost saving on a 200,000 sq ft banking site
ML10 produced an independently verified cleaning benchmark for a 200,000 sq ft, 12-floor Santander site in the United States, capturing 21,200 assets. The benchmark took 10 hours against the six days the conventional route required, and cost $1,000 against $4,000. It identified a 20% reduction in the cleaning SLA specification, which translated into a 20% cost saving on the contract.
| Metric | Conventional route | With ML10 |
|---|---|---|
| Time to specification | 6 days | 10 hours |
| Cost of the benchmark | $4,000 | $1,000 |
| Cleaning contract cost | Baseline | 20% lower |
- Site
- Office tower, 12 floors
- Size
- 200,000 sq ft
- Assets captured
- 21,200
- Year
- 2024
What this replaced
The conventional route here was two people carrying out a manual site survey for a full day, then two further days producing the detailed cleaning specification — six days of effort in total before anyone could put a number on the contract.
The saving that matters is not the $3,000 on the benchmark itself. It is the 20% off the cleaning contract, which recurs every year the contract runs, and which was only visible because the specification was built from what the recording showed rather than from a generic guideline applied to a floor area.
Outcome
An independently verified cleaning benchmark that identified a 20% reduction in the SLA cleaning specification, translating directly into a 20% saving on the cleaning contract.
Reported by the client's Head of US Procurement
Get Started
Ready to transform your FM contracts?
See ML10 Tech in action. A 30-minute demo on your portfolio — and we'll show you the savings.