Privacy Policy

ML10 TECH LTD (we, us, our) is a company registered in Dubai & Ireland and operates the website www.ml10.xyz. We are responsible for your personal information as described in this policy. For any privacy question, contact us at kr@ml10.xyz.

We may collect and process the following information:

• Contact details — name, email address, phone number and company name you provide through our contact form or when placing an order.
• Account information — the credentials and profile details you create when registering for a customer account.
• Order and payment information — details relating to the Services you purchase and payments you make.
• Content you submit — building recordings, scans, specifications and other materials you upload to use the Services.
• Technical data — limited technical information such as browser type and usage data collected automatically when you use our site.

We use your personal information to:

• provide, operate and improve the Services;
• respond to your enquiries submitted through our contact form;
• process your orders and payments;
• manage your customer account;
• inform you about similar services or products that we provide — you may stop receiving these at any time by contacting us; and
• comply with our legal and regulatory obligations.

We process your personal information where it is necessary to perform our contract with you, where we have a legitimate business interest, where we have your consent, or where we are required to do so by law.

Under the UK, EU & US General Data Protection Regulations and the Data Protection Act 2018, in respect of any data from which a living individual can be identified and which you generate using the application we provide, we are the controller and you are the processor. You must not scan any area without the owner's prior written permission, must not include personal data without the data subject's explicit consent, and must implement appropriate technical and organisational security measures, as set out in our Terms & Conditions.

We do not sell your personal information. We may share it with trusted service providers who help us operate our business and deliver the Services, and only to the extent necessary. We may also disclose information where required by law, a court or a regulatory authority.

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

We take reasonable technical and organisational measures to protect your personal information against unauthorised or unlawful processing and accidental loss, destruction or damage. We will notify you and any applicable regulator of any personal data breach where required to do so.

Depending on your location, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; and
• request a copy of your information in a portable format.

To exercise any of these rights, please contact us at kr@ml10.xyz.

Our site may use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

As we operate in Dubai & Ireland and serve clients globally, your information may be transferred to and processed in countries other than your own. Where we do so, we take appropriate steps to ensure your information remains protected.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at kr@ml10.xyz.